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Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

By accessing, browsing or using our platform (the "Platform"), you ("you" or the "User") agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of the Platform, including but not limited to any content, information, products, services, software, tools or other materials offered through it.

2. Eligibility Requirements

To access our platform, you must meet certain eligibility requirements as set forth below:

  • You are at least 18 years old (or the age of majority in your jurisdiction).
  • You have provided accurate and complete information during account registration.
  • Your country of residence is not subject to any geographic restrictions (see Section 6).

3. Minimum Age Requirements

Our Platform is designed for users who are 18 or older. If you are under the age of 18, please do not use our platform.

4. Geographic Restrictions

We reserve the right to restrict access to our Platform in certain countries, regions or jurisdictions (the "Restricted Countries"). The Restricted Countries include but are not limited to:

  • Those where local laws prohibit online gambling
  • Where licensing rules require local approval

Please note that these restrictions may be subject to change.

5. Account Registration Rules

To register an account with us, you must provide accurate and complete information as required during the registration process (see Section 10). You agree to:

  • Maintain the accuracy of your personal data
  • Update any changes in your details promptly
  • Not impersonate or misrepresent yourself

6. One-Account-per-User Policy

You are only permitted to register one account with us, regardless of whether you use a single device or multiple devices to access our Platform.

7. Identity Verification and KYC

To ensure the security of our platform and in compliance with relevant regulatory requirements, we reserve the right to verify your identity at any time (see Section 9).

8. Account Accuracy Obligations

You agree to provide accurate information during account registration and update any changes promptly.

9. Login Credentials and Password Protection

For security reasons:

  • You should keep your login credentials confidential.
  • Do not share your password with anyone.
  • Use a strong, unique password for our Platform.
  • Change your password regularly (at least every 60 days).

10. Restricted Behaviour and Prohibited Activities

You agree to:

  • Not engage in any conduct that may be detrimental or contrary to the interests of other users
  • Comply with all applicable laws and regulations when using our platform

11. Multi-Accounting and Fraud Prevention

We reserve the right to close your account if we suspect you have engaged in multi-accounting, bonus abuse or other fraudulent activities.

12. Bonus and Promotion Rules

For details on how bonuses work and what terms apply:

  • Refer to Section 15 (Bonus Terms).
  • See our Promotions page for specific rules related to ongoing promotions

13. Wagering and Gameplay Conditions

To participate in wagering and gameplay activities, you must meet certain conditions as set forth below:

  • You agree that any winnings generated from bonuses will be subject to the standard bonus terms.
  • Please note that we reserve the right to adjust or modify these Terms at our discretion.

14. Bonus Abuse Prevention

We reserve the right to void your account or withhold payment in case of suspected bonus abuse (see Section 11).

15. Deposits and Withdrawals

For details on deposit and withdrawal policies:

  • Refer to Section 17 (Payment Processing).
  • Note that certain restrictions may apply.

16. Verification before Withdrawals

We reserve the right to verify your identity and/or other account information prior to processing any withdrawals.

17. Processing and Review Procedures

Please be aware that we review all transactions for compliance with our terms and applicable regulations. If we suspect or detect any fraudulent activity:

  • We may suspend or cancel your account.
  • You agree to cooperate fully in any investigation, audit or inquiry related to this matter

18. Responsible Gambling Expectations

We encourage users to engage in responsible gaming practices (see Section 22). In the event of concerns about your gambling habits:

  • Please contact us through our support channels for assistance.

19. Self-Exclusion and Account Restrictions

To take a break or self-exclude yourself from playing with us:

  • Use our built-in self-exclusion tool.
  • Contact customer support to request account restriction

20. Game Fairness and RNG Systems

We maintain the highest standards of fairness in our games, using Random Number Generators (RNGs) that are audited by reputable third-party testing agencies.

21. Technical Interruptions or Voided Gameplay

In the event of any unforeseen technical interruptions or voided gameplay:

  • You agree to cooperate with us and provide feedback for improving platform operations

22. Suspension or Closure of Accounts

We reserve the right, at our sole discretion, to suspend or close your account if you violate these Terms, engage in suspicious activity or fail to comply with relevant laws.

23. Intellectual Property and Platform Ownership

All intellectual property rights (including trademarks, copyrights, etc.) belong to us as owner of the platform.

24. Limitation of Liability

We are not responsible for any indirect losses arising from your use of our platform, including:

  • Any loss or damage that may arise from errors or omissions in these Terms.
  • Any loss due to technical problems beyond our reasonable control

25. Modification of Terms

These Terms may be modified at any time with immediate effect upon posting on the Platform.

26. Contact or Support Guidance

If you have questions, complaints or concerns about our platform:

  • Please reach out through our support channels (email, phone etc.).

By accepting these Terms, you acknowledge that your rights under consumer protection legislation are waived in all jurisdictions where such waiver is permitted and/or applicable.

We use cookies to enhance user experience. By using the Platform, you agree to the terms of our cookie policy as set forth on our [Cookies Policy page].

Please take a moment to review this section again for any updates or revisions as we may make them from time to time

By clicking 'Accept', you indicate your consent to abide by these Terms and Conditions.